Goodbye for now.

FAQ

Refunds

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LUX4U Memberships
All active memberships have been cancelled and any applicable remaining membership refunds have now been processed. It may take up to 14 days to display in your account depending on your bank or payment platform.

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Purchased LUXCards
Any remaining balance on LUXCards purchased by customers have been refunded to the original purchaser.

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Complimentary LUXCards
LUXCards issued complimentary as prizes, promotions, gifts or incentives are no longer redeemable and are not convertible to cash in accordance with the applicable LUXCard Terms.

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For any questions regarding your account or refund, please contact support@lux4u.com.au.

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Thank you for being part of LUX4U.

Updated 14.Sep